Business Telecom Solutions

Telecoms Solutions for Efficient Communication

At Fortress Technologies, we understand that efficient communication is vital for businesses to thrive. Our Telecoms solutions are designed to cater to your needs, offering a range of advanced features and capabilities. With our comprehensive Voice over Internet Protocol (VOIP) systems, you can enhance collaboration, streamline communication processes, and take advantage of various benefits. Here’s what our Telecoms solutions include: 

Yealink Colour & HD Sound Deskphones: Our Telecoms solutions feature Yealink Colour & HD Sound Deskphones, providing excellent audio quality and a user-friendly interface. These deskphones offer a seamless calling experience and allow easy access to various features, ensuring efficient and clear communication. 

Mobile Applications: With our Telecoms solutions, you can work from anywhere and present your office number using mobile applications. Stay connected and accessible to your clients and colleagues, even when you’re on the go. 

Unlimited Calls to UK Landlines and Mobiles: Our Telecoms packages include unlimited calls to UK landlines and mobiles, enabling you to communicate without worrying about excessive call charges. 

Support for the leading CRM platforms: Enables your business to work smarter, not harder, with seamless integration to an unrivalled number of CRM platforms including Salesforce, Microsoft Dynamics, Zoho, Hubspot, Pipedrive, Sugar CRM, Zendesk, Bullhorn and more… 

With dedicated in-house developers, there are new integrations coming on-stream regularly, including support for less common, web-based, CRMs. You can utilize the open API framework to tailor your own integrations. 

Music on Hold: Create a professional and engaging experience for your callers with our music on hold feature. Keep your callers entertained and informed while they wait. 

Auto Attendant: Our Telecoms solutions offer an auto attendant feature, allowing you to greet callers with a customizable message and guide them to the appropriate department or extension. Enhance customer service and improve call routing efficiency with this automated system. 

Voicemail to Email: Never miss an important message with our voicemail to email feature. Receive voicemails directly in your email inbox, ensuring that you can access and respond to them promptly. 

Call Recordings: Our Telecoms solutions include call recording capabilities, enabling you to record and store important conversations for reference, compliance, or training purposes. 

Built-In Directory Features: Effortlessly access your contacts through built-in directory features on your deskphone. Easily find and dial your contacts, improving efficiency and productivity. 

And Many Other Features: Our Telecoms solutions offer a wide range of additional features and capabilities to meet your specific communication requirements. We can customize the solution to fit your business needs and provide you with a seamless and efficient communication experience. 

At Fortress Technologies, we are dedicated to providing Telecoms solutions that optimize communication processes and enhance collaboration within your organization.  

Contact us today to learn more about our comprehensive Telecoms offerings and how they can benefit your business. Our team is ready to assist you in selecting the right solution and supporting your communication needs.